NCC Addresses Service Disruptions in Abuja, Cites Diesel Supply Issues as Primary Cause
NCC Addresses Service Disruptions in Abuja, Cites Diesel Supply Issues as Primary Cause
The Nigerian Communications Commission (NCC) today acknowledged the quality of service challenges currently impacting telecommunications subscribers in Abuja. The Commission has identified disruptions in diesel supply to base stations, a critical component for network operations, as the primary driver of these issues.
The service degradation stems from a recent disruption in diesel deliveries to facilities managed by IHS Nigeria Limited, a colocation company responsible for powering base stations used by major network operators like Airtel and MTN within the Federal Capital Territory.
The NCC has linked this supply disruption to actions by the National Oil and Gas Suppliers Association (NOGASA), which has reportedly led to diesel shortages at vital telecommunications sites, resulting in intermittent service outages for subscribers.
The Commission is actively collaborating with affected licensees and other key stakeholders to expedite a resolution and restore optimal service delivery.
Recognizing the indispensable role of a reliable power supply in the telecommunications sector, the NCC underscored its importance for ensuring seamless communication services across Nigeria.
“The NCC is proactively engaging with all relevant parties to overcome these diesel supply challenges and to establish sustainable solutions that will safeguard against future disruptions,” stated the Commission.
The NCC urges all involved parties to work collaboratively to dismantle any bottlenecks hindering diesel supply to telecommunications infrastructure.
The regulatory body emphasized the urgent need for swift action to ensure service continuity in the nation’s capital.
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Committed to the robust growth and sustained operation of the telecommunications sector, the NCC is facilitating crucial dialogue among service providers, infrastructure companies, and other stakeholders to achieve a swift resolution to the current service quality issues.
Subscribers in Abuja can be assured that the NCC is closely monitoring the evolving situation and will provide further updates as services are fully restored. The Commission also requests the patience and understanding of its valued customers during this resolution period.
Mrs. Nnenna Ukoha
Head of Public Affairs
Nigerian Communications Commission (NCC)
